Privacy Policy

Effective Date: 06/23/2005
Signal Pest Control (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, signalpest.com.

1. Information We Collect

We collect personal information that you voluntarily provide through our website forms, including:

  • Contact Form:
    When you fill out our contact form, we collect your:

    • Name

    • Phone Number

    • Email Address

    • Message content

  • Booking Feature:
    If you use our booking system, we may also collect:

    • Service preferences

    • Desired appointment date and time

    • Property address (if applicable)

This information helps us respond to inquiries, schedule services, and provide a tailored experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to questions or service inquiries

  • To schedule pest control appointments

  • To send service confirmations or reminders

  • To improve our website functionality and user experience

  • To provide customer support and follow-up care

  • To comply with legal obligations or enforce our policies

  • To send occasional promotional emails, seasonal offers, or updates about new services (you may opt out at any time)

We do not sell, rent, or lease your personal data to any third parties.

3. Data Sharing and Disclosure

We may share your information with trusted third-party service providers who assist us in operating our website or delivering services (e.g., online booking platforms, email providers), but only to the extent necessary to perform their functions. All third parties are required to uphold data confidentiality standards.

We may also disclose personal data if required by law, court order, or governmental regulation, or if disclosure is necessary to protect our rights, property, or the safety of our customers.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and track usage patterns. These cookies do not collect personal information but may collect anonymous data such as browser type, IP address, and time spent on pages.

You can adjust your browser settings to refuse or manage cookies at any time.

5. Data Security

We take data security seriously and implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, please understand that no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to external websites or services not operated by Signal Pest Control. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their privacy policies before submitting any personal information.

7. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your data, subject to legal or contractual obligations

  • Opt out of receiving marketing communications at any time

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect or store personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will take appropriate action.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Signal Pest Control
 54 Miller Cove Rd. Signal Mountain, TN 37377
 Email: info@signalpest.com
 Phone: (423) 498-4840
 Website: https://signalpest.com